FAQ
Quick answers about credits, quality, commercial use, and how EcomShot works.
What is EcomShot?
EcomShot uses AI to generate studio-quality product photos from simple images. Create professional product shots, mockups, and lifestyle images without a photographer or studio.
How does EcomShot work?
Upload a clear product photo, choose a background or describe a scene, and EcomShot generates realistic product images in seconds. Generate multiple variations and download high-resolution results.
How do credits and plans work?
Each generated image costs 1 credit. Your subscription includes a monthly credit allowance that resets every month. You can upgrade anytime to get more credits.
Is there a free plan?
Yes. New users can start with the free plan and generate a limited number of photos each month to test the workflow. Product Photoshoot is available on paid plans.
What type of images can I generate?
You can generate studio-style product photos, lifestyle scenes, transparent background cutouts, and store-ready listing images for Amazon, Shopify, Etsy, and more.
What’s the image quality like?
Images are generated in high resolution and can be enhanced with AI upscaling for sharper details—ready for listings and ads.
Can I upgrade or downgrade anytime?
Yes. Upgrades take effect immediately. Downgrades apply at the end of your billing period.
Can I cancel my subscription anytime?
Yes. You can cancel from the billing page. Your plan remains active until the end of your billing cycle.
Who owns the generated images?
You own the commercial rights to images generated using your account and can use them for your store, ads, and social.
What products work best with AI product photography?
EcomShot works well across categories like apparel, cosmetics, accessories, home decor, electronics, and more. Start with a clear photo with good lighting for best results.
How can I contact support?
Email contact@ecomshot.ai for help with billing, accounts, or product questions.
What is your policy on NSFW content?
EcomShot does not allow NSFW or adult content. All uploaded images are automatically scanned, and any images detected as inappropriate will be rejected. Accounts that repeatedly violate this policy may be suspended.